SICSR-16371
| [SICSR-16371] Recovery does not reverse claims when under priority | |
|---|---|
| Product Line: | P&C |
| Component/s: | Accounting Non-Prop Recovery |
| Affects Version/s: | SICS 4.8.3 |
| Fix Version/s: | SICS 20.1 SICS 4.9.2 SSP1 ITA2 |
| Customer: | Reale Mutua Assicurazioni |
Problem:
The recovery order does not display claims which are reversed since they are falling below priority when the light policy has a reporting unit, and the OCC does not
Solution:
Display all claims which has a new booking or previous bookings, also when source detail for current detail is not matching the reporting unit of light policy
Workaround:
This is a display issue, and upon closing the worksheet, the system calculates/reverses claim correctly
Root Cause:
Extent of Impact:
OCC source detail not matching light policy reporting unit
Impact on Existing Data
Recovery Method for Existing Data Affected