SICSR-18317
| [SICSR-18317] Lloyds - eMessaging - Bulk claim pairing issue | |
|---|---|
| Product Line: | P&C |
| Component/s: | eMessaging CM |
| Affects Version/s: | SICS 4.9.5 |
| Fix Version/s: | SICS 20.1 SICS 4.9.5 SSP2 SICS 4.8.5 SSP2 REN8 |
| Customer: | Renaissance Re |
| External Issue ID: | SO-435 |
Problem:
The rule ‘CompareBulkBookedAmounts’ is now appearing on Claims Signing account TA messages.
Where there are multiple claims movements and 1 claims TA and this rule is overridden the claim messages do not pair, we have to go into each transaction and pair manually.
Solution:
When the flag Bulk Claim (applies also to Lloyds Block) is checked then the TA message should not reference to any previous balances by the normal method. When no previous balance is linked it should look-up the block claim bookings via bulk reference column and update the due date and London Market reference to facilitate automatic pairing.
Workaround:
Root Cause:
SICSR-17376 - LIRMA - LM reference update to the CWS
Extent of Impact:
Impact on Existing Data
Recovery Method for Existing Data Affected