| [SICSR-15049] System takes on wrong window when responding or closing missing limits message when creating a new claim adjustment. | |
|---|---|
| Product Line: | P&C |
| Component/s: | Claim Worksheet |
| Affects Version/s: | SICS 4.8.6 |
| Fix Version/s: | SICS 4.9.3 |
| Customer: | SOMPO JAPAN INSURANCE INC. |
| External Issue ID: | Dezie3628 |
Problem:
When responding no to confirmation message CM0391 (no limits recorded) when creating a new adjustment from claim ledger, the system still opens the claim worksheet.
Solution:
When responding no to CM0391, the worksheet window should not open.
Workaround:
Close the worksheet window, without adding bookings
Root Cause:
Extent of Impact:
Impact on Existing Data
Recovery Method for Existing Data Affected