| [SICSR-15899] crash opening emessage with Outstanding Claim Processing Option -> Reverse Latest Loss Reserve | |
|---|---|
| Product Line: | P&C |
| Component/s: | eMessaging |
| Affects Version/s: | SICS 4.7 SSP16 SIR3 |
| Fix Version/s: | SICS 4.9.3 |
| Customer: | Sirius International Insurance Corporation |
| External Issue ID: | eMess-100 |
Problem:
We have imported and validated messages but for 3 of them we are getting a crash when trying to open them via the Find eMessaging
Investigating I can see that many previous bookings were not generated by EDI or eMessaging and that they inherit a date of 1793-01-01 00:00:00 which cannot be compared with the creation date (2018-06-23 19:18:05.000) of the emessage linked to the worksheet.
Solution:
System should not abend but rather should default the creationDate / booking date to the earliest possible timestamp (correct type) as per Outstanding Claim Processing Option -> Reverse Accumulated Loss Reserver
Workaround:
Root Cause:
Extent of Impact:
eMessaging Processing Options -> Outstanding Claim Processing Option -> Reverse Latest Loss Reserve
Impact on Existing Data
Recovery Method for Existing Data Affected