| [SICSR-16047] eMessaging - Replacement Claim - Walkback - No headline loss chosen | |
|---|---|
| Product Line: | P&C |
| Component/s: | eMessaging CM |
| Affects Version/s: | SICS 4.8.5 SSP2 |
| Fix Version/s: | SICS 4.9.3 |
| Customer: | Renaissance Re |
| External Issue ID: | SO-166 |
Problem:
New Claim message UUID: 8405845-9*
Swap to: Replacement Claim
Create New Claim wizard opens
Select <Do not link to any Headline Loss> -> Next -> abend
Solution:
The system should not abend if the Duplicate Claims List and Headline Loss Selection windows are both to be presented.
Workaround:
Manually create claim and link eMessage to the new claim.
Root Cause:
Incorrect sequencing on windows for eMessaging claim wizard
Extent of Impact:
Only when the Headline Loss link is required (wizard page presented) and there is a potential duplicate claim (wizard page should be presented).
Impact on Existing Data
Recovery Method for Existing Data Affected
Steps to reproduce