| [SICSR-16138] System crashes when trying to book on claims linked to Master Agreement | |
|---|---|
| Product Line: | P&C |
| Component/s: | Claim FGU |
| Affects Version/s: | SICS 4.9.1 |
| Fix Version/s: | SICS 4.9.3 |
| Customer: | AON |
Problem:
System crashes when applying/changing status of a manual claim worksheet on a Master Agreement claim when claim warnings are activated.
System crashes when opening FGU on a Master Agreement claim
Solution:
The system should apply warnings to the master agreement claim only.
The system should allow opening of FGU, and recording and booking from FGU
Workaround:
Switching off claim worksheet warnings will allow manual bookings
Root Cause:
Extent of Impact:
Impact on Existing Data:
Recovery Method for Existing Data Affected: