| [SICSR-16831] System abend for FGU bookings with multiple layers | |
|---|---|
| Product Line: | P&C |
| Component/s: | Claim FGU |
| Affects Version/s: | SICS 4.9.2 SSP3 |
| Fix Version/s: | SICS 4.9.4 SICS 4.9.3 SSP2 |
| Issue Links: | is duplicated by SICSR-17062 |
| Customer: | Swiss Re Zurich |
| External Issue ID: | PRB000606445 |
Problem:
Claim Accuracy Validation System abend for FGU bookings with multiple layers
Solution:
Claim Accuracy Validations should be performed on each section or claim section as appicable in turn on a worksheet and include only applicable details for each.
Workaround:
Root Cause:
Accuracy validation attempted on groups of details from the current worksheet on the section of another group of details (to be validated afterwards).
Extent of Impact:
Bookings on multiple sections in a single worksheet
Impact on Existing Data
Recovery Method for Existing Data Affected