[SE-1515] Send email to retro users when any new claim is created/updated
Product Line:	P&C
Component/s:	Claim, NP Recovery, Cede
Fix Version/s:	SICS 4.9.5 SICS 4.9.4 SSP1 CHR1

Aim of function

To ensure that the retro department are aware of inwards claim activity such as claim creation, or claim transactions being booked, a task is automatically generated and being sent as a mail to users.  This is a further enhancement of existing notification options, and allows the notification for any type of retro contract.

The function is activated on the retro contract's Clause Condition - Notification sub tab, and also requires that Task Templates are defined for corresponding Trigger Actions.

 

  

 

System Parameters affected:

Task Management 

 Existing functionality affected

Task Management
Create and Update Business
Create and Update Claim
Claim Accounting