| [SICSR-14442] Able to pair open worksheets | |
|---|---|
| Product Line: | P&C |
| Component/s: | Accounting Technical Worksheet |
| Affects Version/s: | SICS 4.8.5 |
| Fix Version/s: | SICS 4.9.5 |
| Customer: | SOMPO JAPAN INSURANCE INC. |
| External Issue ID: | Dezie3572 |
Problem:
As per solution of SICSR-4401 Account Balance Group should delete instead booking deleted and group displayed with 0.00 Balance.
Solution:
When the user from the Technical/Claim worksheet closing window creates an Account Balance Group but save the worksheet in a pending status (any status other than Closed/Inactivated), then the message ACBP031 appears, and when the user applies Yes to this message we must make sure the whole Account Balance Group is deleted from the database.
Workaround:
Root Cause:
Extent of Impact:
Impact on Existing Data
Recovery Method for Existing Data Affected