eMessaging Information on a Claim

eMessaging Information on a Claim

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Unlike EDI, there is no specific frame for eMessaging information. Because eMessaging does not support bulk claims, and because it can support multiple UCR’s per claim section, many of the existing attributes in EDI information are not relevant in eMessaging. However there are two widgets that are relevant for eMessaging:

  • SCM Expected
  • Menu (section specific ruleset Menu) SCM Expected is explained in detail in Chapter 10, Claims, but it should be noted that the functionality originally provided for Lloyds claims in EID is now extended to all claim movements in eMessaging. The name SCM Expected is a misnomer - it is really ‘Expected movement’, and is not limited to Lloyds EDIFACT SCM messages.

Ruleset menu #

The menu provides the options for maintaining a specific claim section ruleset.You do not have to create a ruleset for each Claim section - in the absence of a specific ruleset, the system will use the ruleset for the Type of business and Consequence of loss - but you have the option to copy an existing ruleset and tailor to meet the requirements of an individual claim.

The options are

  • Create Ruleset
  • View Ruleset
  • Edit Ruleset
  • Delete Ruleset